Shipping policy
Processing times
Orders may take 2–5 days to process after the order is placed before they are shipped.
Tracking number
When your items are shipped, you should receive an automatic message from the system by email containing a tracking number.
If you have not received one, or if the tracking number does not work, please contact us and we will resolve it!
If you need more detailed information, you can send us an email at kontakt@ristal.se and we will help you!
Shipping
You can clearly see the expected shipping time and shipping cost at checkout before you complete your order.
We ship to countries within Europe as well as to the USA. Exact shipping options and costs are shown at checkout when you enter your shipping address.
Delivery times
Below are our estimated standard delivery times. Actual delivery time may vary depending on the shipping warehouse and the current season.
| Country | Estimated delivery time |
|---|---|
| Sweden | 3–5 business days |
| Norway | 4–7 business days |
| Denmark | 3–5 business days |
| Finland | 7–12 business days |
| USA | 7–10 business days |
| Rest of the world | 7–12 business days |
Shipping rates
| Country | Shipping cost | Free shipping from |
|---|---|---|
| Sweden | 49 kr | 1 000 kr |
| Norway | 49 kr | 1 000 kr |
| Denmark | 39 kr | 1 000 kr |
| Finland | 4,99 € | 100 € |
| USA | $4.99 | $100 |
| Rest of the world | 49 kr* | 1 000 kr* |
*The equivalent amount in local currency may be applied at checkout.
Please note: For fragile or bulky products, different shipping rates may apply. In such cases, this will be clearly stated at checkout before the purchase is completed.